Privacy notice

Privacy Policy

Effective August 4, 2026

Information collected

We collect information submitted through our forms, including names, email addresses, phone numbers, service and billing addresses, community information, collection details, bin quantities, selected service plans, access instructions, referral information, consent choices, and messages.

How information is used

We use submitted information to evaluate route availability, respond to inquiries, prepare and administer service, provide customer support, send requested service communications, maintain business records, and improve our website and operations.

Form processing and service providers

Website forms are processed through service providers that help transmit submissions to our business. We may share information reasonably necessary to fulfill your service request—including your name, contact information, service address, collection schedule, bin details, and access instructions—with the qualified service provider assigned to perform your cleaning. Assigned service providers may use this information only for scheduling, performing, documenting, and supporting the requested service. We do not collect payment-card details on this website order form.

Email and text communications

Service-related email or telephone communication may be used to respond to a request. Transactional and marketing text-message choices are presented separately. Marketing text consent is optional. You may reply STOP to opt out of text messages or HELP for assistance.

Data retention and security

We retain information as reasonably necessary for service administration, customer support, business records, dispute prevention, and legal obligations. We use reasonable administrative and technical safeguards, but no online transmission or storage system can be guaranteed completely secure.

Your choices and contact

You may ask to update or delete information associated with a service request, subject to operational and legal recordkeeping needs, by emailing contact@nationaltrashbincleaning.com.