Step 1: Leave empty bins accessible
On the scheduled service day, leave the requested bins at the curb or another confirmed service location. Keep vehicles and other obstacles clear of the bins.
Step 2: Machine wash
The system lifts and positions the bin so high pressure water can reach the interior walls and bottom. The exterior, lid, and common touch points are also cleaned.
Step 3: Sanitize and deodorize
An appropriate sanitizing treatment is applied to treated surfaces, and odor causing residue is addressed rather than simply covered with fragrance.
Step 4: Recover dirty water
The mobile system contains dirty wash water for responsible handling instead of allowing contaminated runoff to remain at the curb.
Step 1: Check the service address and eligible carts
Enter a complete street address, the types and number of bins, and your municipal trash collection details. NTBC accepts requests nationwide, but the company must confirm a compatible provider, route capacity and the requested containers before an appointment can be promised. Every residential visit needs at least two eligible rolling trash and/or recycling bins.
A calendar date is not final merely because trash is collected on a particular weekday. Wait for NTBC's scheduled-date confirmation and follow the placement instructions provided for that visit.
Step 2: Prepare the bins for the cleaning provider
On the confirmed day, place the two empty, eligible bins in the approved accessible location. Avoid leaving cars, bags or loose garbage in the way. If a community is gated or bins are stored in a secured area, communicate access details in advance. A provider may document conditions that make a bin unsafe or impossible to clean.
The cleaning technician uses compatible professional equipment to wash inside and outside the emptied cart, attend to residue around the lid and apply appropriate sanitizing and deodorizing treatments according to their instructions.
Step 3: Recover wash water and report a service concern
Dirty wash water should be captured and handled according to applicable requirements rather than deliberately discharged into storm drains. Once the work is complete, service documentation can support follow-up when needed.
Customers should report quality concerns within 24 hours under NTBC's stated policy. The service terms explain missed-service, rescheduling and potential remedies; the residential service overview explains current pricing.